For Patients

Clear Guidance for a Comfortable Experience

Whether you’re visiting us for the first time or returning for follow-up care, we want you to feel confident, informed, and supported. Here’s everything you need to know

When to See a Specialist

You should consider seeing an oral medicine specialist if you experience:

Persistent mouth ulcers or burning sensations
Jaw pain, clicking, or locking
Unexplained oral patches or lesions
Dry mouth or altered taste
Facial pain or tingling
Oral symptoms linked to systemic conditions (e.g., diabetes, autoimmune disease)
Side effects from cancer therapy affecting the mouth

If your dentist or physician is unsure how to proceed—or if your symptoms haven’t improved with standard care—we’re here to help.

What to Expect at Your Visit

Your first consultation includes:

A detailed review of your symptoms and medical history
A thorough oral and facial examination
Diagnostic recommendations (e.g., biopsy, imaging, salivary testing)
A personalized care plan with treatment options
Time to ask questions and understand your condition

We prioritize clarity, empathy, and evidence-based care—so you leave feeling heard and empowered.

Preparing for Your Appointment

To make the most of your visit:

Bring a list of your current medications
Carry any previous biopsy reports, scans, or lab results
Note down your symptoms, including duration and triggers
Avoid spicy or acidic foods on the day of your visit (if you have oral discomfort)
Arrive 10–15 minutes early for registration
If you’ve been referred, bring your referral note or doctor’s summary

You’re welcome to bring a friend or family member for support.

FAQs

Do I need a referral to see you?

No. You can book directly. Referrals are welcome but not required.

Will I get a diagnosis on the same day?

In many cases, yes. If tests are needed, we’ll explain the next steps clearly

Is the consultation painful?

Not at all. We use gentle techniques and explain everything as we go.

Do you offer virtual consultations?

Yes. For select conditions, we offer video consultations with full support

Will my treatment be covered by insurance?

We provide documentation to support reimbursement. Coverage depends on your policy